ALL GOODs Market
Last updated: [insert date]
In accordance with the Consumer Contracts Regulations 2013, UK customers have the right to cancel an order within 14 days of receiving the goods, without giving any reason.
International customers may benefit from similar rights depending on local law.
To cancel an order, customers must:
Notify ALL GOODs Market within 14 days of delivery
Return the goods within 14 days of cancellation notice
Returned products must:
Be unused and undamaged
Be in original condition
Include original packaging and accessories
We reserve the right to refuse returns that do not meet these conditions.
Once returned goods are received and inspected:
Refunds will be issued within 14 days
Refunds are processed using the original payment method
Shipping fees may not be refundable unless required by law.
Customers are responsible for return shipping costs
Exceptions apply for faulty, damaged or incorrect items
If goods are faulty, damaged or not as described:
Customers are entitled to repair, replacement or refund
Claims must be made within a reasonable timeframe
This applies in accordance with UK consumer law.
Returns may not be accepted for:
Hygiene-sensitive items
Customised or personalised products
Items damaged due to misuse
For international customers:
Customs fees and return duties are non-refundable
Returns may take longer due to customs processing
Refunds will be issued:
In the original transaction currency
Via the original payment method
Exchange rate differences are not refundable.
ALL GOODs Market reserves the right to:
Refuse excessive or abusive return requests
Suspend accounts suspected of fraudulent activity
This Refund Policy may be updated at any time.
The applicable version is the one in effect at the time of purchase.
For return or refund requests, customers must contact us through the Website’s official contact channels.