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Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We work with trusted logistics partners to offer reliable shipping options, including:

  • Standard delivery

  • Express delivery (where available)

Available shipping methods and costs are displayed during checkout based on your location.

Do You Ship Internationally?

Yes. ALL GOODs Market offers international shipping to selected countries.
Please note that international orders may be subject to customs duties, taxes or import fees, which are the responsibility of the customer.

How Long Will It Take To Get My Package?

Delivery times depend on your location and the shipping method selected at checkout.

  • UK orders: typically delivered within a few business days

  • International orders: delivery times vary depending on destination and customs processing

Estimated delivery times are provided during checkout for your reference.

PAYMENT

What Payment Methods Are Accepted?

We accept a range of secure payment methods, including:

  • Credit and debit cards

  • Other secure online payment solutions available at checkout

Available payment options may vary depending on your location.

Is Buying On-Line Safe?

Yes. Your security is our priority.
ALL GOODs Market uses secure, encrypted payment systems and trusted third-party payment providers. We do not store full payment card details on our servers, ensuring a safe and secure shopping experience.

ORDER & RETURNS

How do I place an Order?

Placing an order on ALL GOODs Market is simple:

  1. Browse our products and select the item you wish to purchase

  2. Add the product to your cart

  3. Proceed to checkout

  4. Enter your delivery and payment details

  5. Confirm your order

You will receive an order confirmation email once your purchase is completed.

How Can I Cancel Or Change My Order?

Orders can be cancelled or modified before they are shipped.
Please contact our customer support team as soon as possible after placing your order. Once an order has been shipped, it can no longer be modified and must follow the return procedure.

Do I need an account to place an order?

No, creating an account is not mandatory to place an order.
However, registering an account allows you to:

  • Track your order history

  • Save delivery information

  • Enjoy a faster checkout experience

How Do I Track My Order?

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly through the carrier’s tracking system.

How Can I Return a Product?

You may return a product within 14 days of receiving your order, in accordance with UK consumer law.
To initiate a return, please contact our customer support team through the website. Returned items must be unused, in their original condition and packaging. Once the return is received and inspected, your refund will be processed within 14 days using the original payment method.

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